Star, a provider of on-demand computing and communication services to UK businesses, today released results from an independent survey, revealing that 1 in 5 British workers use up a total of 32 working days a year managing their email. The 2010 Star Email Survey also reveals that 57% of workers experience issues or are unable to retrieve an email that is three months old. More than 1,000 UK workers responded to the survey, which was commissioned by Star to gauge attitudes towards email management in the workplace, and follows estimates that the typical corporate user sends and receives some 110 email messages a day.*
The 2010 Star Email Survey discovered that 19% of employees spend up to an hour each day managing emails, with a further 20% spending more than an hour each day, which is the equivalent of 32.5 working days per year. **
When asked about the systems they use to manage their inboxes, many workers admitted that they had no rules or filing systems in place to organise messages. The survey found that 42% of workers prefer to keep all emails in their main inboxes, without creating rules or folders. 11% of respondents admitted that they have created dedicated folders but do not often use them, whilst only a small proportion, 6%, had created automated rules to store their emails.
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